Managing for Managers 3 day course
This course is for managers who want time away from their duties to reflect and improve on their management practises. This course is very practical & gives managers the opportunity to both develop & share practise.  
 It covers:
- management styles, which to use when
- how to motivate your staff
- finding support for yourself - it's tough at the top
- communicating effectively with your staff
- how to run effective supervision
- handling performance problems
- managing your own workload
- delegating, the how & the why
- action planning to put it into practise

Managing Staff 2 day course
This course is very similar to the 3 day programme.
It covers:
- developing your management styles
- how to motivate yourself & your staff
- developing effective supervision systems
- handling performance problems
- managing your own workload & those of your staff

Managing Staff 1 day
This course is for managers who are new to managing, giving them the opportunity to discuss management issues with other new managers; learning some of the theory but most importantly looking at practical, results focussed ways of managing.
It covers:
- different management styles - one size doesn't fit all
- are you managing or are you still operating?
- managing the team, task & individual
- motivating staff & motivation theory
- good practise in supervision
- how to devleop staff to get results 

This 1 day course covers all the basics of running successful recruitment in an equal opportunities framework. It is suitable for anyone who has to recruit paid staff.
It covers:
- how to undertake a job analysis
- writing good quality job descriptions & personnel specifications
- developing effective questions for interviewing
- using a scoring system to ensure equality
- giving feedback to unsucessful applicants 

Supervision & Coaching
This course is for anyone who runs supervision sessions & is responsible for the development of staff
It covers:
- defining support, supervision & coaching
- essential components of supervision
- the coaching focus in supervision
- engaging with different learning styles
- the coaching continuum
- performance improvement cycle
- skills required for coaching
 

 Time Management
We all can manage our time better. This one or half day course looks at how we can do this. It doesn't offer a magic fix or a one size fits all solution but looks at particpants attitude to time & how they work.
It covers:
- do we think we can manage time?
- when do we work best, on what?
- how are we at delegating to others?
- what do we really want to achieve?
- sorting out when we are 'in flow' & not fighting the universe
- more importantly knowing how to get our 'mojo' to be in flow
- using the 4 quadrants theory to get better 
 

Dealing with Difficult People
We all have to deal with difficult people at some point, whether it's other staff we manage, other colleagues or customers. This one or half day course looks at developing techniques to deal with difficult people.
It covers:
- what makes people behave in a 'difficult' way
- what constitutes 'difficult' behavior?
- identifying how you deal with difficult behaviour & the consequences of your style
- using assertive techniques to deal with people
- how to negotiate in difficult circumstances
- communication techniques to get to win-win
- using appropriate body language to diffuse situations

Lone Working
Many staff in organisations are involved in Lone Working when at work. This two & half session gives particpants an insight into what they should be considering when in a Lone Working situation. 
It covers:
- a definition of lone working
- legal aspects of lone working
- employers responsibilities
- employees responsibilities
- conducting a risk assessment
- dynamic risk assessments
- lone working protocols

We run Team Building sessions for your staff & committee members. As each day is different & developed to the needs of your organisation so we don't put a sample programme on the website. However our days are always fun, but meaningful & use a vareity of team exercises, from the fun to the more serious, to get your staff involved. We work to your objectives & budget to bring the staff team together.

Contact us via contact page  for an no obligation, free quote to run any of the above courses.
If you are looking for something & can't see it in the list, contact us, ithe list on the website isn't exhaustive.